Disclaimer and Limitation of Liability
By using this site, you acknowledge and agree that all access to and use of this site and its contents is at your own risk.
THE USE OF ANY INFORMATION ON THIS SITE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
Information presented on this site may contain technical inaccuracies or typographical errors. ISI assumes no responsibility for technical or typographical errors and shall not be liable for any damages to, or computer viruses, worms, Trojan horses and other items of a destructive nature that may infect your computer equipment, computer programs or any other property on account of your access to or use of this site, including the browsing or download of any materials, text, data, or images from this site. You assume the entire cost of all necessary servicing, repair, or correction of any equipment.
Any comments sent to ISI including responses to survey questions shall be deemed to be non-confidential. ISI shall have no obligation of any kind with respect to such survey responses and shall be free to reproduce, use, disclose, exhibit, display, transform, create derivative works and distribute the survey responses to others without limitation. Further, ISI and its affiliates shall be free to use any ideas, concepts, know-how or techniques contained in survey responses for any purpose whatsoever, including but not limited to developing improvements to the web site, survey, or services provided.
IN NO EVENT WILL ISI BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, PUNITIVE, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS SITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY AS DESCRIBED ABOVE, SO SOME OF THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.
Trademark, Service Mark, Copyright
Trademarks, service marks, trade names, logos, icons, and images and text displayed on this site are either the property of, or used with permission by, ISI. The use of these images by you, or anyone else authorized by you, is strictly prohibited. Nothing contained on this site should be construed as granting, by implication or otherwise, any license or right to use any trademark, service mark, trade name, logo, icon, image or text displayed on this site. Your use of any information contained or displayed on this site, or any other content on this site, is strictly prohibited, except as provided herein.
Scope Of This Policy
This policy applies to information we collect:
On this Website;
In email, text, and other electronic messages between you and this Website;
From Our business partners It does not apply to information collected:
By Us offline or through any other means, including on any other website operated by ISI or any third party (including Our affiliates and subsidiaries); or
except as expressly provided herein, by any third party (including Our affiliates and subsidiaries), including information collected through any third party application or website that may link to or be accessible from or on the Website.
What Information We Collect
We collect several types of information from and about users of Our Website including:
Identifiers: This is any information by which you may be personally identified, such as name, postal address, e-mail address, telephone number;
Commercial Information: this includes information about your insurance coverage.
Internet Activity: about your internet connection, the equipment you use to access Our Website, and usage details.
We collect this information in three ways:
1.Directly from you: The information we collect from you may include:
Identifying Information: This is information you provide to us by which we confirm your identity and accurately document our records. This may include personal information including your name, address, phone number, email address and other contact details.
Insurance Information: This is information you provide by filling in forms on the Website and uploading supporting documentation. Information that may be requested includes your contact details along with information about your insured property, and information about your insurance coverage.
Correspondence: This includes records and copies of your correspondence (including email addresses), if you contact Us.
2.Information We Collect Through Automatic Data Collection Technologies. As you navigate through and interact with Our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
Details of your visits to Our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
Information about your computer and internet connection, including your IP address, operating system, and browser type. The information we collect automatically may include personal information or we may maintain it or associate it with personal information we collect in other ways or receive from third parties.
The technologies we use for this automatic data collection may include:
Flash Cookies. Certain features of Our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on Our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
3.From Third-Party Providers. When you deal directly with Our third-party providers or your financial institution through whom those third-party providers may share that information with Us as necessary to facilitate the transaction or service.
How We Use Your Information
We use information that we collect about you or that you provide to Us, including any personal information:
To present Our Website and its contents to you.
To provide our insurance verification service to our clients
To record historical data regarding transactions through full life cycle recall and assist in troubleshooting reported issues by Lenders, Consumers. LOS API Partners, Brokers, ISI Sales Reps & Field Reps
To facilitate Reporting, Tracking, and Data Analytics
To notify you about changes to Our Website or any products or services we offer or provide though it.
In any other way we may describe when you provide the information.
For any other purpose with your consent.
Disclosure of Your Information
We may disclose aggregated information about Our users that does not identify any individual without restriction.
To Our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support Our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of ISI, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by ISI about Our Website users is among the assets transferred.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by Us when you provide the information.
With your consent. We may also disclose your personal information:
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of ISI, our customers, or others.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to Us. We have created mechanisms to provide you with the following control over your information:
California Privacy Rights
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.
Personal information sale prevention (opt-out/opt-in) rights
We do not sell your personal information.
Non-discrimination rights, including financial incentive offers
If you exercise your rights under the CCPA, ISI will not deny you goods or services, charge you different prices, or provide you different quality of good or services.
How to Exercise your CCPA Rights
If you would like to request access to or deletion of your personal information pursuant to the California Consumer Privacy Act, the EUs General Data Protection Regulation, or other source of these rights, you may do so through one of the following means:
Via Our toll-free number: 800.749.5440
Via email: firstname.lastname@example.org
We maintain an information security program in compliance with Federal laws and regulations governing the privacy and security of financial institution customer information, including, but not limited to the Gramm-Leach-Bliley Act. We will continue to maintain an information security program in compliance with these laws and regulations and will adjust Our information security program as necessary, due to changes in technology, changes in the sensitivity of the information We maintain or have access to, or changes in law or regulation.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do Our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to Our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Children Under the Age of 13
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact Us at:
625 Market Street, Knoxville, TN 37902