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  • WHO IS MYCOVERAGEONLINE.COM?
    MyCoverageOnline is an insurance verification service that partners with your financial institution to help make sure your information is up to date and you’re sufficiently covered. Through a simple and secure online process, we help you provide proof of insurance for your loan.
  • WHY DID I RECEIVE A LETTER ABOUT MY INSURANCE?
    When you take out the loan, your loan agreement requires you to maintain a certain level of insurance coverage for the life of the loan.
  • HOW DID YOU GET MY INFORMATION?
    MyCoverageOnline helps financial institutions make sure all loans are sufficiently insured. We received your information from the financial institution that provided you with your loan.
  • WHO IS THE INSURANCE SERVICE CENTER?
    We securely track insurance coverage on behalf of your financial institution and help to maintain up-to-date insurance information. We help thousands of people complete this simple and secure verification process every month.
  • WHAT WILL HAPPEN IF I DO NOT GET INSURANCE?
    The financial institution may purchase collateral protection insurance to cover the collateral and charge you for the insurance premium. The amount owed may be added to your outstanding loan balance, resulting in a higher amount owed and may increase your scheduled payment installments.
  • WHAT INFORMATION WILL THE INSURANCE SERVICE CENTER REQUIRE FROM YOU IF YOU CALL?
    You will be asked to provide a reference ID on the letter you received in the mail.
  • WHAT HAPPENS AFTER I SUBMIT MY INSURANCE INFORMATION?
    Your information will be reviewed and processed, and we will update it on your loan with you Financial Institution.
  • IF I AM CHARGED FOR INSURANCE, CAN I GET A REFUND?
    It depends. If you have not had a lapse in coverage, meaning you have maintained sufficient coverage from the time you took the loan out until now, then you will not be charged. If you have had a lapse in sufficient coverage as listed your loan agreement, there’s a chance you’ll have CPI placed on your loan.
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